Terms & Conditions

Welcome to urbannroots. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

• By using this website, you confirm that you are at least the age of majority in your jurisdiction or have parental consent.

• urbannroots reserves the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.

• Continued use of the website following any changes constitutes acceptance of those changes.

2. Products & Services

• All products listed on urbannroots are subject to availability.

• We make every effort to display product details, images, and descriptions accurately. However, slight variations in color, size, or appearance may occur.

• urbannroots reserves the right to discontinue any product or service at any time.

3. Pricing & Payments

• All prices are listed in INR (₹) unless stated otherwise.

• Prices are subject to change without notice.

• urbannroots reserves the right to refuse or cancel any order if pricing or product information is incorrect due to technical or human error.

4. Orders & Order Acceptance

• Placing an order does not guarantee acceptance.

• urbannroots reserves the right to cancel or limit quantities per order at its sole discretion.

• In case of order cancellation after payment, a refund will be processed as per our Refund Policy.

5. Shipping & Delivery

• Delivery timelines are estimated and may vary due to external factors beyond our control.

• urbannroots is not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances.

• Risk of loss and ownership of the product pass to the customer upon delivery.

6. Returns & Refunds

• Our return and refund policy is clearly stated on our Refund Policy page.

• Returns are accepted only if the product received is damaged, and the issue is reported within 7 days of delivery.

• Refunds are processed after the returned item is received and verified.

7. User Conduct

You agree not to:

• Use our website for unlawful purposes

• Attempt to breach website security

• Upload or transmit malicious code, viruses, or harmful content

• Provide false or misleading information

Violation of these terms may result in immediate termination of access to our services.

8. Intellectual Property

• All content on this website, including text, images, logos, graphics, and designs, is the property of urbannroots.

• Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

9. Limitation of Liability

• urbannroots shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

• Liability, if any, shall be limited to the amount paid for the product purchased.

10. Indemnification

You agree to indemnify and hold urbannroots harmless from any claims, damages, or expenses arising from your violation of these Terms & Conditions or misuse of our services.

11. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

12. Contact Information

For any questions regarding these Terms & Conditions, please get in touch with us:

📱 WhatsApp: 8926181580